Joanna's Nannies Privacy Policy
What information do we collect?
The personal information we collect depends on who you are and how you interact with us. We collect information you provide directly, information generated through your use of our website, and information from third parties such as background screening providers and professional references.
When you visit our website, we may collect:
Contact information: name, email address, mailing address
Phone number, if provided for SMS opt-in
Inquiry information: messages submitted through contact forms
Technical information: IP address, browser type, device type, pages visited, and time spent on pages (collected via cookies and analytics tools)
Newsletter preferences: if you subscribe to our mailing list
When you apply for employment with Joanna's Nannies, we collect:
Identification information: full legal name, date of birth, Social Security number (for background check purposes), government-issued ID
Contact and location information: address, phone number, email, emergency contacts
Employment history and professional background: resume, work history, skills, certifications, First Aid/CPR status
References: contact information and statements from professional and personal references
Background check methods and results: fingerprinting, criminal history, driving record (DMV), sex offender registry checks, and employment verification (conducted by our authorized third-party screening partner)
Sensitive personal information: where relevant and legally permissible: 1) health-related information only where job-related and consistent with business necessity, and collected in compliance with applicable employment laws, including the Americans with Disabilities Act (ADA), and 2) immigration/work authorization status as required for employment eligibility verification
Professional materials: photos submitted for profile purposes, video introductions
Communications: emails, texts, and notes from interviews and intake sessions
When you engage our services as a client, we collect:
Contact and household information: names, address, phone numbers, email addresses
Family profile: number and ages of children, DOB, household composition, pet information, specific caregiving needs
Financial information: billing and payment information
Preferences and requirements: schedule, duties, compensation ranges, household rules, and any disclosed medical or special needs of household members
Communications: emails and notes from consultations and the onboarding process
What do we use your information for?
We use personal information only for legitimate business purposes consistent with the reason it was collected. Specifically:
For Job Applicants and Staff:
To evaluate your qualifications and suitability for employment with Joanna's Nannies
To conduct background screening as disclosed at the time of your application
To assign you to appropriate client households as part of your employment
To communicate with you about employment opportunities, interviews, onboarding, and your application or employment status
To maintain your employment records during and after your tenure with Joanna's Nannies
To comply with our obligations as employer of record, including applicable wage, tax, workers' compensation, and labor law requirements
For Clients and Families
To understand your household needs and identify suitable staff or candidates (if we recruit)
To identify and assign appropriate Staff to your household
To process payments and maintain billing records
To communicate with you throughout the staffing service relationship
For Website Visitors
To respond to inquiries and provide information about our services
To send newsletters and marketing emails (with your consent, and with easy opt-out)
To improve our website and user experience through analytics
To maintain the security and integrity of our site
General Business Purposes:
Record-keeping and business administration
Legal compliance and responding to lawful government requests
Protecting the rights, safety, and property of Joanna's Nannies, our clients, our employees and Staff, and the public
Do we use cookies?
We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Do we disclose any information to outside parties?
We do not sell your personal information. We do not share your personal information with third parties for their own independent marketing purposes. We share information only in the following circumstances:
With Clients and Staff, as necessary to facilitate a staffing assignment
With background screening providers, for the purpose of conducting authorized background checks on applicants
With payroll and HR service providers in connection with employment administration
With our website hosting, analytics, and email service providers, who are contractually prohibited from using your data for any purpose other than providing services to us
With legal or regulatory authorities, when required by law, court order, or to protect our legal rights
In connection with a merger, acquisition, or sale of business assets, with appropriate notice to affected individuals
SMS / Text Message Communications
By providing your phone number, you consent to receive SMS messages from Joanna's Nannies related to staffing updates, scheduling, and service-related communications. Message frequency will vary. Message and data rates may apply. We do not sell or share your phone number with third parties. Reply STOP to opt out at any time. Consent to receive SMS messages is not a condition of the use of our Services.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure storage of physical files containing sensitive information
Password protection and access controls for digital records
Limiting access to personal information to staff with a legitimate business need
No security system is impenetrable. In the event of a data breach that affects your personal information, we will notify affected individuals without unreasonable delay and in accordance with applicable California and Colorado law.
Third party links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility for their content or privacy practices. We encourage you to review the privacy policy of any site you visit. We seek to protect the integrity of our site and welcome any feedback about these sites.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, "CPRA"). These rights apply to personal information we hold about you in our capacity as a business under California law.
Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
Right to Delete: You may request that we delete personal information we hold about you, subject to certain exceptions (such as information needed to complete a transaction, comply with a legal obligation, or detect security incidents).
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Limit Use of Sensitive PI: You may request that we limit our use and disclosure of sensitive personal information to purposes specifically permitted under the CPRA.
Right to Opt Out of Sale or Sharing: We do not sell or share personal information as defined under the CPRA. If this practice changes, we will update this policy and provide an opt-out mechanism.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
Colorado Privacy Rights (Colorado Privacy Act)
If you are a Colorado resident, you have rights under the Colorado Privacy Act (CPA), effective July 1, 2023. These rights include:
Right to Access: You may request a copy of the personal data we process about you.
Right to Correct: You may request correction of inaccurate personal data.
Right to Delete: You may request deletion of personal data we hold about you.
Right to Data Portability: You may request a copy of your personal data in a portable format.
Right to Opt Out: You may opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling for decisions that produce legal or similarly significant effects.
Children's Privacy (COPPA)
Our website and services are directed to adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have collected information from a minor, please contact us at the information below.
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date as follows: 7/2/2026.
Contacting Us
If there are any questions regarding this privacy policy, please email us at: operations@joannasnannies.com.
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