REQUESTING BACKUP CARE NANNIES

Joanna's Nannies is here to simplify the process of finding and booking the perfect caregiver for your family. Trust us to provide reliable and experienced nannies who prioritize the well-being and happiness of your children!

Our Providers

To work with one of our nannies, please follow these simple steps:

Step 1: Log in to the dedicated portals provided by Bright Horizons or Care@Work to initiate the booking process. For LifeCare & Vivi please reach out to them directly (they do not have a portal)

Step 2: When filling out your request, make sure to specify Joanna’s Nannies in the agency area

Step 3: If you're unsure of the nanny's name, you can click the ‘Our Team’ page on our site, and select your location to view the nanny’s profile

Step 4: Place the Agency, and Nanny’s name in the designated fields (Please be sure to enter in the correct fields versus placing in the notes section).

After placing a request, please copy the case number or booking number and text it to our phone number (707)509-0094 to ensure awareness of your booking.

Contact

  • For additional assistance, please reach out to the support line of your provider (Bright horizons, Care, Vivi, or LifeCare).

  • For further Backup Care Reservation questions, please contact buc@joannasnannies.com. We are here to assist, and answer any questions!

  • Feel free to coordinate directly with the nanny regarding their availability. To make sure our nanny is available to work with you, we recommend booking 2-3 weeks in advance. 

Rest easy knowing that your child is in capable hands. Whether it’s a one-time arrangement or a long-term commitment, our nannies are dedicated to creating a safe and nurturing environment for you and your little ones!

Services Directly Through Joanna’s Nannies

If you wish to book your nanny outside of your backup care provider, please refer to our membership page and temp page. Explore the options available for hiring our nannies, and find the solution that best fits your needs. We are committed to providing flexible and reliable childcare services tailored to your requirements. Please note that temp & membership packages are paid out of pocket.